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Please read through our Terms & Conditions carefully prior to engaging our services
  1. The delivery, pickup and associated manpower requirement will be provided by us in order to ensure that the item won’t be damaged during transportation.  They are chargeable and will be itemised in our quotation.  Subject to our sole discretion, self-pickup will only be considered for low value item and of small quantity.  If you are using a third party transport, please ensure it is suitable for safe handling of the items.
  2. The minimum booking allowance is at least 1 day before delivery date to enable us to process the order smoothly (re-check availability of items, prepare the items for delivery, arrange for transport and manpower etc.). 
  3. Our invoices are 50% immediately payable upon confirmation of the booking and the balance upon delivery of the items, unless otherwise indicated on either the sales order or invoice.  Reservations will only be confirmed upon payment of the 50% upfront.
  4. Payment shall be made via transfer/deposit into our account as stated in the proforma invoice.  In the event of non-payment, we reserves the right to suspend any provision of services without prior warning.
  5. A late return penalty will be incurred if the item is returned after the confirmed return date as stated on the invoice. If you need to reschedule the return date, please contact us first and get a confirmation. No late return penalty will be charged if the late return is approved by us,
  6. If full payment is still outstanding more than thirty (30) days after the payment due date, we reserves the right to resort to any means in order to elicit payment.  All legal expenses will be payable by the client.
  7. We highly encourage that you check the items when delivered and alert us of any defects or damages to avoid any disputes later and for a clear handling over. The client is liable for any damages and/or loss upon delivery and for the whole duration of the rental period of which we are entitled to claim up to the full market value of the item. Any defects or damages notified after acknowledging the delivery (signing the Deliver Order) will be the responsibility of the client.  Let us know ASAP of which items that are damaged or lost as well as the quantity. Time is of essence to us as we may have other orders to fulfill back-to-back.  And most importantly, DO NOT attempt to fix it yourself.
  8. We undertakes to do our best to supply the items and/or the provision of the services with professional skill and diligence in order to meet the client's needs and requirements in due time in accordance with the agreed timeframes. However, none of our obligations can be considered as being an obligation to achieve results.  We cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  9. All quotations, bookings, invoices and receipts are in digital format (soft copy) and provided via WhatsApp and/or email. The final receipt will be provided upon request and after the return of the items.
  10. All pictures shown are for illustration purpose only. Individual features such as sizes, fittings and other materials’ colours may vary slightly. Images are indicative of the quality and style of the specification described.
  11. All our contractual relations will be governed exclusively by the Laws of Malaysia.